Pricing

Straightforward pricing. No per-seat surprises on AI features.

Every plan includes the core SynthOps agent framework. What scales is the number of agents, the depth of analytics, and the level of support your team needs.

  • Launch
    $49 /mo

    For solo operators and small teams getting a first look at AI ops.

    Founders running ops themselves, small teams with one primary workflow to monitor, anyone evaluating SynthOps before a wider rollout.

    • 1 AI Workflow Agent
    • Integrations: Slack, Gmail, Notion
    • Process Intelligence (single workflow)
    • Human Approval Layer
    • 30-day Knowledge Graph Memory
    • AI Performance Dashboard (standard)
    • Email support
    Start with Launch
  • Most chosen
    Team
    $299 /mo

    For operations and CS teams running multiple workflows across a shared stack.

    Ops teams at Series A–B companies, CS teams managing a growing support surface, any team where more than one person needs to review and approve agent recommendations.

    • Up to 5 AI Workflow Agents
    • Up to 25 users
    • Full integration suite: Slack, HubSpot, Notion, Jira, Gmail, Zendesk
    • Process Intelligence (up to 5 concurrent workflows)
    • Human Approval Layer with team-level approval routing
    • 90-day Knowledge Graph Memory
    • AI Performance Dashboard (advanced)
    • Audit log (90-day retention)
    • Priority email support
    Start with Team
  • Scale
    $899 /mo

    For mid-market teams running complex, multi-department operations.

    Operations leads managing cross-functional workflows, CS orgs with high ticket volume, companies where ops efficiency is a measurable line item in leadership reporting.

    • Unlimited AI Workflow Agents
    • Unlimited users
    • Full integration suite: Slack, HubSpot, Notion, Jira, Gmail, Zendesk
    • Process Intelligence (unlimited concurrent workflows)
    • Human Approval Layer with custom approval chains
    • Unlimited Knowledge Graph Memory
    • AI Performance Dashboard (advanced + custom views)
    • Full audit log with export (unlimited retention)
    • Advanced analytics and workflow reporting
    • Dedicated Slack support channel
    • Priority support with 4-hour response SLA
    Start with Scale
  • Enterprise
    Custom

    For organizations that need private infrastructure, compliance controls, and dedicated support.

    Companies with data residency requirements, teams that need SSO and SCIM provisioning, organizations where AI deployment requires legal, security, or IT review before rollout.

    • Everything in Scale
    • Single sign-on (SSO) and SCIM user provisioning
    • Full audit logs with compliance export formats
    • Data residency controls (US, EU, custom)
    • Private model deployment options
    • Custom data retention policies
    • Dedicated customer success manager
    • Security review and procurement support
    • SLA: 1-hour response, 99.9% uptime commitment
    • Custom contract and invoicing
    Talk to us
FAQ

Common questions

What counts as an "AI Workflow Agent"?
Each agent is assigned to a specific operational domain — a support queue, a sales pipeline, an engineering workflow. Agents are discrete: a Zendesk support agent and a HubSpot pipeline agent are two separate agents. The Launch plan includes one; the Team plan includes five. Scale removes the limit.
Can I change plans as my team grows?
Yes. You can upgrade at any time; the cost difference is prorated from your upgrade date. Downgrading takes effect at the next billing cycle. There are no lock-in contracts on Launch or Team. Scale plans have an optional annual commitment with a discount — ask about it during your demo.
How does the Human Approval Layer work at the team level?
On the Team plan and above, approval requests can be routed to specific team members based on the type of action or the workflow involved. A Jira ticket update might route to an engineering lead; a HubSpot pipeline change might route to the sales manager. Approval routing is configurable without engineering involvement.
Is my data used to train AI models?
No. Your operational data is used to run your agents and build your Knowledge Graph Memory. It is not used to train shared models, and it is not accessible to other SynthOps customers. Enterprise customers can request full data isolation documentation.
What happens during the demo?
We connect SynthOps to a sample environment — either a sandbox we have prepared or, with your permission, a read-only connection to your actual stack — and walk through what Process Intelligence surfaces. You will see real agent recommendations, the approval interface, and the audit log. The session is 30 minutes. We do not use it as a sales call.

Not sure which plan fits?

Start with a demo. We will walk through your stack, understand the workflows you want to monitor, and recommend the right plan based on what you are actually trying to do — not what looks best in a comparison table.

Book a demo